Frequently Asked Questions
We’re here to make your experience as smooth as possible—from setup to shipping and beyond. Browse our most common questions below.
Product & Installation
Yes, all our sinks are pre-assembled in the U.S. at our facility using parts from our owned factories overseas—saving you time and hassle on installation.
Many of our sinks are designed for both indoor and outdoor use. Please check the product listing for material details and exposure recommendations.
Most models include a chrome, black, or stainless faucet. Specifics are listed on each product page. Additional faucet options may be available for separate purchase.
Yes! Our ABS utility sinks are designed to be compatible with standard faucets. Each model includes pre-punched or perforated faucet holes, though the number and placement vary by sink. As long as your faucet matches the available holes, it should work just fine.
Note: Some kits include flexible water supply lines for hot and cold hookup, but not all. Be sure to check the product details to see what’s included with your sink.
Yes! Our new Titan Tubs collection features extra-wide sinks designed for heavy-duty use.
Shipping & Orders
All orders ship from our U.S. facility for fast delivery—typically within 2–5 business days.
We offer free shipping on most orders over USD $99. Thresholds and active promos are shown in your cart.
At this time, we only ship within the contiguous U.S.
Yes! You’ll receive a tracking link via email once your order ships.
Returns & Damages
Returns are accepted within 30 days if the item is unused and in original packaging. Review our full Returns Policy for specifics.
Please email help@utility-sink.com with your order number and photos. We’ll respond quickly and make it right.
Contractors & Wholesale
Yes! Apply via our B2B portal for access to bulk SKUs, custom pricing, and support.
Absolutely. Email help@utility-sink.com with your project details and we’ll recommend the best solution.

Other Questions
We manufacture parts in our owned facilities overseas and assemble them in the U.S., maintaining strict quality standards and fast local shipping.
You can find our products at trusted retailers like Amazon, Home Depot, Ace Hardware, and more. But for exclusive items and the best pricing, shop with us directly.
¡Sí! Nuestro equipo de soporte habla inglés y español.
Yes—our support team is bilingual.
Here you can place an explanation or answer to the question.
Still Need Help? Or have a specific question?
We’re happy to assist with anything else.
Email:help@utility-sink.com
Live Chat & Phone Hours:
Monday–Thursday: 8:00AM–5:00PM CST
Friday: 7:00AM–4:00PM CST (excluding holidays)